UKVCAS Centres – Where Are They Located?

IN THIS SECTION

If you’re currently applying for further leave to remain, settlement or naturalisation from within the UK, you will most likely need to make an appointment with UK Visa and Citizenship Application Services (UKVCAS) at one of the UKVCAS centres for your application to be processed.

UKVCAS is the digital system, launched by the Home Office in 2018, to administer all UK visa, settlement and citizenship applications submitted within the country. The system is operated by Sopra Steria, a private company, on behalf of the Home Office.

When you submit your online application, you will be told whether you need to use the services of UKVCAS to complete your application.

The appointment is used to verify your identity, your biometric information will be enrolled, and any supporting documentation for the application will be digitised and checked.

UKVCAS is then responsible for submitting any biometric information and supporting documentation to UKVI for processing to be completed and a decision to be made.

With limited availability of appointments and in many cases, the need to travel some distance to a centre that will cater for your application needs, it’s critical for your application that everything is in order before you book and attend your appointment. All appointments at any UKVCAS centre must also be made in advance.

 

Types of UKVCAS appointments

The following services are available and can be booked online via the UKVCAS website:

UKVCAS service

Details

Free, non-chargeable appointment Free appointments are available in all standard service points, although not the Premium Lounge. These are typically Monday-Friday between 09:00 – 14:00. Appointments are made available online for booking 28 days in advance, at 9:00am. Note that free appointments tend to be booked up quickly.
Chargeable appointments These are available at all service points. Appointment slots go live online at midnight for booking.
Flexible appointment These appointments allow you to arrive at any time within the booked, allocated slot.
Express appointments These appointments take only 30 minutes.
VIP & business appointments Available as bespoke solutions for individuals or multiple applicants at the location, time and date of your choice.
Premium lounge A Central London facility offering complimentary hot and cold beverages, snacks, free wifi and newspapers.

 

Where are the UKVCAS centres?

Centre locations, facilities and fees are subject to change and applicants are advised to check the UKVCAS website before making their application to confirm opening times, addresses and service availability.

 

Location

Address

Opening hours

 

London Mark Lane Premium Lounge 20 Mark Lane, London, EC3R 7AF Monday 08:30 – 12:30
Tuesday 08:30 – 12:30
Wednesday 08:30 – 12:30
Thursday 08:30 – 12:30
Friday 08:30 – 12:30
Saturday Closed
Sunday Closed
London Mark Service Point 20 Mark Lane, London, EC3R 7AF
Monday 13:30 – 20:30
Tuesday 13:30 – 20:30
Wednesday 13:30 – 20:30
Thursday 13:30 – 20:30
Friday 13:30 – 20:30
Saturday 09:00 – 17:30
Sunday Closed
Stratford Library Service Point Stratford Library
3 The Grove
London
E15 1EL
Monday 09:30 – 17:30
Tuesday 09:30 – 17:30
Wednesday 09:30 – 17:30
Thursday 09:30 – 17:30
Friday 09:30 – 17:30
Saturday 09:30 – 17:30
Sunday Closed
Edmonton Green Library Service Point Edmonton Green Library
36-44 South Mall
Edmonton Green
London
N9 0TN
Monday 09:00 – 16:30
Tuesday 09:00 – 16:30
Wednesday 09:00 – 16:30
Thursday 09:00 – 16:30
Friday 09:00 – 16:30
Saturday Closed
Sunday Closed
Bedford Point, Croydon, Service Point Bedford Point
35 Dingwall Road
Croydon
CR9 2EF
Monday 07:30 – 19:30
Tuesday 07:30 – 19:30
Wednesday 07:30 – 19:30
Thursday 07:30 – 19:30
Friday 07:30 – 19:30
Saturday 09:00 – 17:00
Sunday Closed
Lansdowne Road, Croydon, Service Point The Lansdowne Building
No 2 Lansdowne Road
Croydon
Greater London
CR9 2ER
Monday 08:00 – 19:30
Tuesday 08:00 – 19:30
Wednesday 08:00 – 19:30
Thursday 08:00 – 19:30
Friday 08:00 – 19:30
Saturday Closed
Sunday Closed
Enfield Library Service Point Enfield Town Library
66 Church Street
Enfield
EN2 6AX
Monday 09:00 – 16:30
Tuesday 09:00 – 16:30
Wednesday 09:00 – 16:30
Thursday 09:00 – 16:30
Friday 09:00 – 16:30
Saturday 09:00 – 16:00
Sunday 12:00 – 15:00
Hemel Hempstead Library Service Point Hemel Hempstead Library
The Forum
Marlowes
Hemel Hempstead
HP1 1DN
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 18:00
Friday 09:00 – 17:00
Saturday 09:30 – 15:00
Sunday Closed
Luton Service Point 960 Capability Green
Luton
Bedfordshire
LU1 3PE
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday 09:00 – 17:00
Sunday 09:00 – 17:00
Chelmsford Service Point Victoria House – 4th Floor
Victoria Road
Chelmsford
CM1 1JR
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Maidstone Service Point Kestrel House
Knightrider Street
Kent
ME15 6LU
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Reading Library Service Point Reading Central Library
Abbey Square
Reading
RG1 3BQ
Monday 10:00 – 16:00
Tuesday 10:30 – 18:00
Wednesday Closed
Thursday 10:00 – 18:00
Friday 10:00 – 16:00
Saturday 10:00 – 14:00
Sunday Closed
Cambridge Library Service Point Cambridge Central Library
7 Lion Yard
Grand Arcade
Cambridge
CB2 3QD
Monday 10:00 – 16:30
Tuesday 10:00 – 16:30
Wednesday 10:00 – 16:30
Thursday 10:00 – 16:30
Friday 10:00 – 16:30
Saturday Closed
Sunday Closed
Ipswich Library Service Point Ipswich County Library
Northgate Street
Ipswich
IP1 3DE
Monday 09:00 – 16:30
Tuesday 09:00 – 16:30
Wednesday 09:00 – 16:30
Thursday 09:00 – 16:30
Friday 09:00 – 16:30
Saturday Closed
Sunday Closed
Southampton Service Point Cumberland House
Grosvenor Square
Southampton
Hampshire
SO15 2BG
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Swindon Library Service Point Swindon Central Library
Regent Circus
Swindon
SN1 1QG
Monday 10:00 – 16:30
Tuesday 10:00 – 16:30
Wednesday 10:00 – 16:30
Thursday 10:00 – 16:30
Friday 10:00 – 16:30
Saturday 10:00 – 13:00
Sunday Closed
Peterborough Service Point St John’s Street Stuart House
East Wing
Peterborough
PE1 5DD
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Gloucester Library Service Point Gloucester Main Library
Brunswick Road
Gloucester
GL1 1HT
Monday 09:00 – 16:30
Tuesday 09:00 – 16:30
Wednesday 09:00 – 16:30
Thursday 09:00 – 16:30
Friday 09:00 – 16:30
Saturday 09:00 – 14:00
Sunday Closed
Bath Service Point Northgate House
Upper Borough Walls
Bath
Somerset
BA1 1RG
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Birmingham Service Point 1 Victoria Square
Birmingham
B1 1BD
Monday 07:00 – 20:30
Tuesday 07:00 – 20:30
Wednesday 07:00 – 20:30
Thursday 07:00 – 20:30
Friday 07:00 – 20:30
Saturday 09:00 – 17:00
Sunday Closed
Bristol Kingswood Service Point Ground Floor
Kingswood Civic Centre
Kingswood
Bristol
BS15 9TR
Monday 09:00 – 16:00
Tuesday 09:00 – 16:00
Wednesday 09:00 – 16:00
Thursday 09:00 – 16:00
Friday 09:00 – 16:00
Saturday Closed
Sunday Closed
Nottingham Service Point Regus
Sopra Steria
East West Building
2 Tollhouse Hill
Nottingham
NG1 5FS
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Wolverhampton Library Service Point Wolverhampton Central Library
Snow Hill
Wolverhampton
WV1 3AX
Monday 09:30 – 16:00
Tuesday 09:30 – 16:00
Wednesday 09:30 – 16:00
Thursday 09:30 – 16:00
Friday 09:30 – 16:00
Saturday Closed
Sunday Closed
Cardiff Bay Service Point Regus
3rd Floor (Room 306)
Falcon Way
Cardiff Bay
South Glamorgan
CF10 4RU
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Cardiff Library Service Point Cardiff Central Library
The Hayes
Cardiff
CF10 1FL
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 10:00 – 18:00
Friday 09:00 – 17:00
Saturday 09:00 – 17:00
Sunday Closed
Sheffield Service Point Rooms G29 and G30
Regus Spaces Acero
1 Concourse Way
Sheffield
S1 2BJ
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Hull Library Service Point Hull Central Library
Albion Street
Hull
HU1 3TF
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday Closed
Sunday Closed
Exeter Service Point Regus
The Senate
3rd Floor (Room 330)
Southernhay
Exeter
EX1 1UG
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 10:00 – 18:00
Friday 09:00 – 17:00
Saturday 09:00 – 17:00
Sunday Closed
Manchester Service Point Faulkner Street
Saint James Tower
Manchester
M1 4DZ
Monday 08:00 – 19:30
Tuesday 08:00 – 19:30
Wednesday 08:00 – 19:30
Thursday 08:00 – 19:30
Friday 08:00 – 19:30
Saturday 09:00 – 17:00
Sunday Closed
Leeds Service Point Room 517
Regus
No 2 Wellington Place
Leeds
West Yorkshire
LS1 4AP
Monday 08:00 – 19:30
Tuesday 08:00 – 19:30
Wednesday 08:00 – 19:30
Thursday 08:00 – 19:30
Friday 08:00 – 19:30
Saturday 09:00 – 17:00
Sunday 09:00 – 17:00
Liverpool Service Point Regus Derby Square
Floor 4 MR1
Merchants Court
2-12 Lord St
Liverpool
L2 1TS
Monday 08:00 – 16:00
Tuesday 08:00 – 16:00
Wednesday 08:00 – 16:00
Thursday 08:00 – 16:00
Friday 08:00 – 16:00
Saturday Closed
Sunday Closed
Newcastle Library Service Point City Library and Community Hub
Charles Avison Building
33 New Bridge Street West
Newcastle-upon-Tyne
NE1 8AX
Monday 10:00 – 16:00
Tuesday 10:00 – 16:30
Wednesday 10:00 – 16:00
Thursday 10:00 – 16:30
Friday 10:00 – 16:00
Saturday 10:00 – 15:00
Sunday Closed
Belfast Service Point Regus
Forsyth House
3rd Floor
Office 327
Cromac Square
Belfast
BT2 8LA
Monday 08:00 – 16:00
Tuesday 08:00 – 16:00
Wednesday 08:00 – 16:00
Thursday
08:00 – 16:00
Friday 08:00 – 16:00
Saturday Closed
Sunday Closed
Edinburgh Service Point Regus
9-10 St. Andrew Square
1st Floor
Lothian Region
Edinburgh
EH2 2AF
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 10:00 – 18:00
Friday 09:00 – 17:00
Saturday 09:00 – 17:00
Sunday Closed
Glasgow Service Point Suite 102/103
The Pentagon Centre
Washington Street
Glasgow
G3 8AZ
Monday 08:00 – 16:00
Tuesday 08:00 – 16:00
Wednesday 12:00 – 20:00
Thursday 08:00 – 16:00
Friday 08:00 – 16:00
Saturday 08:00 – 16:00
Sunday Closed
Aberdeen Service Point Spaces
1
Marischal Square
Aberdeen
AB10 1BL
Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00
Saturday 09:00 – 17:00
Sunday Closed

 

How do I book an appointment at a UKVCAS centre?

You can only attend a service point if you have an appointment.

You can book an appointment up to 28 days in advance at any of the service points. You can book an appointment in the following two ways:

  • Online by either clicking the link to book an appointment from your UKVI account or by clicking the link in the UKVCAS account setup email you have been sent.
  • By telephone by calling UKVCAS Support Line on 0844 8920232 (calls cost £0.04 per minute) plus your provider’s access charge.

 

Free appointments are made available on the online booking system at 09.00, while chargeable appointments are released at midnight.

When booking an appointment you will be asked to choose a location by inputting a postcode convenient to you, and to choose a date and time from the available slots.

If you are unable to find an appointment at your desired location, date or time, you can search again using a different postcode or click on the link to see appointment availability for the following week.

You can book an appointment for yourself, or for a group of people where you all hold what’s known as a lead applicant/dependent relationship. If you have applied offline by making a paper application to UKVI directly, you will need to go through the appointment booking process for each group member separately.

 

What happens at your UKVCAS appointment?

At your UKVCAS appointment, you will have your identity confirmed, enrol any biometric information that may be required, and submit any documentation in support that you have not already uploaded online.

As such, you will need to attend with your supporting documentation, where required. You will be provided with a list of supporting documents you need to provide when you submit your application. You will also need to take your appointment confirmation email, and your passport or travel document.

At your appointment, you will be asked to provide any required biometric information, namely, a digital photograph of your face, a scan of your fingerprints and a digital copy of your signature. Any documentation not already uploaded will be digitised and checked. Finally, you will need to confirm that you are happy to send your application to UKVI.

The appointment time itself is relatively quick and can take as little as between half an hour to one hour.

Following your appointment, UKVCAS will then submit your biometric information and supporting documentation to UKVI for a decision to be made. This will usually take around eight weeks, unless you have paid for a priority service.

Last updated: 1 July 2022

Author

Founder and Managing Director Anne Morris is a fully qualified solicitor and trusted adviser to large corporates through to SMEs, providing strategic immigration and global mobility advice to support employers with UK operations to meet their workforce needs through corporate immigration.

She is a recognised by Legal 500and Chambers as a legal expert and delivers Board-level advice on business migration and compliance risk management as well as overseeing the firm’s development of new client propositions and delivery of cost and time efficient processing of applications.

Anne is an active public speaker, immigration commentator, and immigration policy contributor and regularly hosts training sessions for employers and HR professionals

About DavidsonMorris

As employer solutions lawyers, DavidsonMorris offers a complete and cost-effective capability to meet employers’ needs across UK immigration and employment law, HR and global mobility.

Led by Anne Morris, one of the UK’s preeminent immigration lawyers, and with rankings in The Legal 500 and Chambers & Partners, we’re a multi-disciplinary team helping organisations to meet their people objectives, while reducing legal risk and nurturing workforce relations.

Read more about DavidsonMorris here

 

Legal Disclaimer

The matters contained in this article are intended to be for general information purposes only. This article does not constitute legal advice, nor is it a complete or authoritative statement of the law, and should not be treated as such. Whilst every effort is made to ensure that the information is correct at the time of writing, no warranty, express or implied, is given as to its accuracy and no liability is accepted for any error or omission. Before acting on any of the information contained herein, expert legal advice should be sought.

Contact DavidsonMorris
Get in touch with DavidsonMorris for general enquiries, feedback and requests for information.
Sign up to our award winning newsletters!
Find us on: