Meet the team: Ella'Mai Aldridge
Introducing our dedicated Customer Care Coordinator, Ella'Mai.
Tell us about your role at DavidsonMorris.
As the Customer Care Coordinator at DavidsonMorris, I’m part of the team which supports corporate clients through our CARE platform.
Our CARE package is used by clients to manage their sponsor licence and meet their immigration compliance duties.
My role is to ensure the platform is administered correctly and to provide support to our legal advisers and to clients using the platform.
Describe a typical day for you.
On a daily basis, I administer the CARE platform, I deal with queries and support needs of CARE users and work with the platform development team. I also provide assistance to the business immigration team on other ad hoc projects.
What do you enjoy most about your job?
I really enjoy working in legal as laws and regulations are ever changing. This keeps it interesting with plenty for me to learn.
What do you enjoy doing outside of work?
In my spare time I like going out for dinner with friends and going to music events and festivals.