UKVI Login & Services Guide (2025)

UK Visas and Immigration (UKVI) is a division of the UK Home Office responsible for managing the country’s visa and immigration system. As the authority overseeing the lawful entry, stay, and settlement of individuals in the UK, UKVI plays a central role in handling immigration applications, administering visa rules, and supporting the implementation of government policy.

Whether you are applying for a UK visa, checking your immigration status, managing a sponsorship licence, or updating your personal details, many services now require you to access immigration platforms that are part of the UKVI system. These digital services act as your gateway to a range of immigration-related tools, from submitting visa applications to tracking case updates and accessing your eVisa or biometric information.

In this comprehensive guide, we explain how users can access UKVI services, who needs an account, and how to register and sign in safely. We also explore the range of services available through UKVI systems and the rules and responsibilities that users must follow when using these government platforms.

Whether you’re a visa applicant, a sponsor, or a representative, this article will help you understand:

 

• What UKVI does and why it matters
• How to register for and log in to access UKVI services
• What tools and services you can use once signed in
• What rules and best practices apply when using the UKVI digital immigration system

 

 

Section A: What is UKVI?

 

UK Visas and Immigration (UKVI) is the government body responsible for administering the UK’s immigration system. Operating under the UK Home Office, UKVI enforces immigration law, processes immigration and citizenship applications, and ensures that sponsors and applicants comply with applicable rules and requirements. Whether you are applying for a UK visa, checking your immigration status, or managing sponsorship duties as an employer, you will likely interact with UKVI through one or more of its online services.

 

1. The Role and Responsibilities of UKVI

 

UKVI is tasked with implementing and managing the UK’s immigration policies. Its primary responsibilities include:

 

• Processing immigration applications from individuals seeking to enter or remain in the UK, including for work, study, family, or visitor purposes.
• Managing applications for settlement and British citizenship, including Indefinite Leave to Remain (ILR).
• Enforcing compliance among visa holders and licensed sponsors, including investigating breaches and applying penalties.
• Supporting national security and public interest through lawful and effective immigration control.

 

UKVI ensures that immigration to the UK is regulated in a manner that is fair, secure, and aligned with government policy.

 

2. How UKVI Fits Within the Home Office

 

UKVI is a directorate of the UK Home Office, which is the ministerial department responsible for immigration, security, and law enforcement. UKVI works alongside other Home Office divisions, including Border Force, HM Passport Office, and Immigration Enforcement. As part of this broader structure, UKVI conducts operational casework and policy implementation in support of legal migration and border control.

 

3. Key Services Managed via UKVI

 

UKVI delivers a wide range of services, most of which are now accessed digitally. These include:

 

a. Visa Applications

 

UKVI handles visa and immigration applications submitted both from overseas and from within the UK. These include:

 

• Work visas (e.g. Skilled Worker, Global Business Mobility, Scale-up)
• Family visas (e.g. spouse, partner, parent routes)
• Study visas (e.g. Student and Child Student)
• Visitor visas and other temporary categories

 

Applications are submitted through UKVI’s secure online systems and may involve biometric enrolment, document uploads, and interviews.

 

b. Sponsor Licensing

 

UKVI oversees the sponsorship system for UK employers and education providers. Organisations must hold a valid sponsor licence to employ or enrol overseas nationals under eligible visa routes. UKVI:

 

• Issues, renews, and revokes sponsor licences
• Conducts compliance audits and spot checks
• Investigates breaches and imposes sanctions

 

Sponsors manage their duties via the online Sponsor Management System (SMS), which requires an Organisation Government Gateway account and authorised Level 1 or 2 users.

 

c. Immigration Status & Biometric Residence Permits (BRP)

 

UKVI issues Biometric Residence Permits (BRPs) to certain visa holders. These physical documents confirm an individual’s immigration conditions. However, BRPs are being phased out and replaced with digital eVisas by the end of 2025. Some individuals may still hold valid BRPs during the transition period and are expected to register for digital status when invited.

 

d. eVisa and Digital Immigration Status

 

From 2024 onwards, UKVI began transitioning to a fully digital immigration system using eVisas. An eVisa is an electronic record of a person’s immigration status that replaces physical documents such as BRPs and visa vignettes. Users must access their digital status through the official View and Prove service, which allows them to:

 

• Check current visa conditions (e.g. right to work or rent)
• Share proof of status securely with employers, landlords, or education providers
• Update their passport details or contact information

 

Important: It is now a legal requirement to ensure your eVisa is linked to your current passport. If you renew your passport, you must update your UKVI record promptly to avoid issues at the UK border or when proving your immigration status.

 

4. Conclusion: Why Understanding UKVI Matters

 

By using the right access points and following Home Office rules, users can stay compliant and avoid delays or enforcement action.

 

Section B: What is a UKVI Account?

 

A UKVI account is your secure online gateway to manage immigration and visa-related activities through the UK government’s official platforms. Whether you are applying for a UK visa, managing a sponsorship licence, checking your immigration status, or supporting someone through the process, the UKVI account provides access to a wide range of services managed by UK Visas and Immigration (UKVI).

Understanding the purpose of this account, who needs one, and the different types of UKVI accounts available is crucial for ensuring a smooth and compliant user experience.

 

1. Definition and Function of a UKVI Account

 

A UKVI account is a user-specific digital identity that allows individuals and organisations to access services provided by UK Visas and Immigration. While the term “UKVI account” is commonly used, UKVI services are accessed through several GOV.UK platforms depending on the purpose—such as visa applications, sponsor licence management, or immigration status checks.

 

• Submitting and tracking visa or immigration applications
• Accessing and updating your immigration status (e.g. eVisa)
• Managing sponsor licence duties via the Sponsor Management System (SMS)
• Sharing your immigration status with third parties
• Receiving case updates and notifications from UKVI
• Uploading supporting documents or verifying identity

 

Account access is typically via the GOV.UK login system, or for sponsors, through an Organisation Government Gateway account.

 

2. Who Needs a UKVI Account?

 

The type of UKVI access needed depends on your role in the immigration process. Users may include individuals, sponsors, or legal representatives.

 

a. Visa Applicants

 

Individuals applying for a UK visa from inside or outside the UK need a UKVI account to:

 

• Begin and submit an application online
• Upload required documents and evidence
• Track the progress of their application
• Access their digital status (eVisa) once granted

 

 

b. Immigration Status Holders

 

People who already hold UK immigration permission use a UKVI-linked service to:

 

• View and prove their eVisa using the View and Prove service
• Update passport or contact information
• Correct any errors in their immigration status records

 

 

c. Employers and Education Providers

 

Sponsors must use an Organisation Government Gateway account to access the Sponsor Management System (SMS) for:

 

• Assigning Certificates of Sponsorship (CoS)
• Reporting changes in employment or student status
• Meeting ongoing compliance duties

 

 

d. Legal Representatives and Agents

 

Authorised solicitors or advisers (e.g. OISC-registered) may use representative accounts to:

 

• Assist clients with application submissions
• Upload supporting documents
• Receive updates and manage correspondence

 

 

3. Types of UKVI Accounts: Individual vs Organisational

 

UKVI accounts are broadly categorised as follows:

 

a. Individual Accounts

 

These are for personal use by applicants, status holders, or dependants. They provide access to application tracking, eVisa tools, and status updates, but do not support sponsor-related actions.

 

b. Organisational Accounts

 

These accounts are used by employers, education providers, and legal representatives who act on behalf of others. Organisational access is required to use the SMS and must be linked to an active Government Gateway ID with approved Level 1 or Level 2 users.

 

4. Conclusion: Why Your UKVI Account Matters

 

Your UKVI account is your personal or organisational gateway to the UK’s immigration system. Whether you’re applying for a visa, managing sponsorship duties, or updating your immigration status, understanding how to access and correctly use your account ensures you remain compliant with Home Office requirements. The account type you register for determines what services are available, and maintaining up-to-date and accurate details is essential for lawful migration or sponsorship.

 

Section C: How to Register for a UKVI Account

 

To use UK Visas and Immigration’s digital services—such as applying for a visa, managing your immigration status, or sponsoring overseas workers—you must first create a UKVI account. Registration is free and completed online via the official GOV.UK platform. Setting up your account correctly ensures you can access services such as the visa application portal, the View and Prove system for eVisa access, or the Sponsor Management System (SMS).

In this section, we provide a step-by-step guide to account registration, along with tips to avoid common errors during the process.

 

1. Step-by-Step: How to Register for a UKVI Account

 

 

a. Go to the Official GOV.UK Login Page

 

Visit the GOV.UK login and registration page: https://www.gov.uk/log-in-register-hmrc-online-services. UKVI services are accessed using this shared login infrastructure. If you do not yet have an account, click “Register”.

 

b. Choose the Correct Account Type

 

You will be prompted to select whether you’re registering as an individual (e.g. visa applicant or immigration status holder) or as an organisation (e.g. employer, sponsor, education provider, or legal representative).

 

• Select individual if you are applying for a visa, checking your status, or accessing your eVisa.
• Select organisation if you are representing a business or institution, such as an employer sponsor or education provider.

 

 

c. Provide Required Personal or Business Details

 

You’ll need to input details based on the account type:

 

• Individuals: Full legal name, date of birth, nationality, and email address.
• Organisations: Business name, organisation address, and contact information for the nominated Level 1 user.

 

Ensure that all details match your identity documents or sponsor licence records.

 

d. Create a Password and Verify Your Email

 

You’ll be asked to choose a secure password and verify your email address. A confirmation link will be sent to your inbox. This step must be completed to activate your UKVI account. If the email doesn’t arrive, check your junk or spam folder.

 

2. Tips for Avoiding Common Registration Issues

 

 

• Use an email address you’ll retain long-term, as this is used for all future UKVI contact.
• Double-check your name, passport number, and other details to avoid application issues or delays.
• Use an updated browser such as Chrome, Edge, Firefox, or Safari for the best compatibility with UKVI systems.
• Do not create duplicate accounts. Use your existing GOV.UK login if you already have one.
• Organisational users should ensure only authorised personnel (e.g. Level 1/Level 2 users) are given login access to sponsor systems.
• Keep your login credentials private and secure. Sharing login details can breach data protection rules and UKVI terms of use.

 

 

3. Conclusion: Get Your UKVI Account Set Up Right the First Time

 

Registering for a UKVI account is the essential first step to accessing the UK’s immigration services. Whether you’re applying for a visa, checking your eVisa, or managing a sponsor licence, setting up your account correctly avoids delays and ensures secure access to UKVI systems. By following the steps carefully and keeping your credentials safe, you’ll ensure compliance and avoid common registration pitfalls.

 

Section D: How to Log In to UKVI Services

 

Once you have registered your UKVI account, logging in is the next step to access essential services, including visa applications, sponsor management tools, and digital immigration status. The UKVI login process is straightforward but requires correct credentials and may involve two-factor authentication (2FA) for added security. In this section, we walk you through the login steps, explain what to do if you’ve lost access to your account, and offer tips to ensure your account remains secure.

 

1. Accessing the UKVI Sign-In Page

 

To log in to your UKVI account, visit the official UK government login page: https://www.gov.uk/log-in-register-hmrc-online-services.

This login portal is used across multiple government services, including UKVI. If you are returning to a visa application, checking your eVisa, or managing sponsor activities, start here:

 

• Click “Sign in”
• Enter your email address and password
• Enter the security code if prompted (2FA)

 

Organisational users may need to confirm their role (e.g. Level 1 SMS user) to access sponsor tools.

 

2. What Credentials Are Required

 

To log in successfully, you will need:

 

• Email address: The email used when registering your account (also serves as your username)
• Password: Set during registration, meeting GOV.UK security standards
• Two-factor authentication code: A one-time code sent to your registered email or phone, if enabled

 

Keep these credentials secure and do not share them with others. If you are acting as a representative or sponsor, ensure only authorised users access the relevant systems.

 

3. What to Do if You’ve Forgotten Your Password or Email

 

If you’ve forgotten your login credentials, you can use the GOV.UK account recovery tools.

 

a. Resetting Your Password

 

 

• Go to the login page
• Click “Forgot password?”
• Enter your email address
• Follow the password reset instructions sent to your inbox

 

 

b. If You Can’t Remember Your Email

 

If you don’t recall the email address used during registration:

 

• Search your inbox for messages from GOV.UK or UKVI (e.g. noreply@notifications.service.gov.uk)
• If you still can’t access your account, you may need to contact UKVI support or create a new account, depending on the service

 

 

4. Two-Factor Authentication and Security Tips

 

Two-factor authentication (2FA) adds an extra layer of protection when signing in. You may be prompted to enter a code sent by SMS or email each time you log in.

 

• Enable 2FA where offered to protect your account
• Use a secure, private device for logins
• Avoid accessing UKVI services over public Wi-Fi
• Use a strong password and do not reuse credentials across platforms
• Always log out after using your account, especially on shared devices

 

 

5. Conclusion: Your Secure Access to UKVI Services

 

Logging in to your UKVI account is essential for managing your UK immigration matters, from application progress to sponsorship and status updates. Using secure login methods, keeping your credentials private, and knowing how to recover access if something goes wrong will help you maintain smooth access to these critical services.

 

Section E: UKVI Services Available via Login

 

Once you’ve successfully created and logged in to your UKVI account, you’ll have access to a wide range of immigration services offered by the UK government. Whether you’re an individual applicant, a visa holder, a sponsor licence holder, or an immigration adviser, the UKVI platform is designed to centralise your access to key tools and records. From submitting visa applications to checking your digital immigration status, your UKVI account is the central portal for managing your interaction with the UK’s immigration system.

 

1. Applying for a UK Visa or Immigration Status

 

Your UKVI account allows you to start, complete, and submit visa and immigration applications directly through the GOV.UK portal. This applies whether you’re applying from overseas or within the UK.

 

• Work visas (e.g. Skilled Worker, Global Talent, Scale-up)
• Study visas (e.g. Student or Child Student)
• Family visas (e.g. Spouse, Partner, or Parent)
• Settlement and ILR applications
• British citizenship applications

 

You’ll also be able to upload supporting documents, pay the relevant Home Office fees, and book biometric appointments through UKVCAS, which is linked to your UKVI login.

 

2. Checking Your Visa Application Status

 

Once your application is submitted, you can log in to track the status of your case in real time. The portal provides updates on:

 

• Biometric enrolment
• Decision in progress
• Outcome issued
• Delivery of documents (e.g. BRP dispatch)

 

While UKVI does not always provide detailed updates, having an account allows you to receive notifications, respond to requests, and download decision outcomes when issued.

 

3. Accessing Your eVisa (Digital Immigration Status)

 

With the Home Office transitioning from physical documents to digital status, most migrants will now use an eVisa, which can be viewed and managed through your UKVI login.

 

• View your immigration status, including visa type, expiry date, and any conditions
• Share your status with third parties such as employers, landlords, or universities via the View and Prove service
• Update your personal or passport details as needed

 

Important: It is your responsibility to ensure your eVisa is linked to your current passport. If your passport changes, update your UKVI record immediately to avoid travel and status verification issues.

 

4. Managing a Sponsor Licence or Certificate of Sponsorship (CoS)

 

Employers and education providers holding a sponsor licence can use their organisational UKVI login to access the Sponsor Management System (SMS).

 

• Assign a Certificate of Sponsorship (CoS) to migrant workers
• Issue a Confirmation of Acceptance for Studies (CAS) for international students
• Report changes in migrant employment or study status
• Monitor sponsor licence expiry and renewals

 

Only authorised Level 1 or Level 2 users can access and manage the SMS. Login credentials should be secured and kept confidential.

 

5. Updating Your Details or Immigration Records

 

Maintaining accurate records with UKVI is a legal obligation. Through your account, you can update:

 

• Home address and contact information
• Email address or mobile number
• Passport or travel document details
• Personal details such as name changes or family status

 

Failure to keep your immigration record updated can result in issues at the border, delays in application processing, or problems accessing services that rely on immigration verification.

 

6. Conclusion: Why the UKVI Account is Your Immigration Hub

 

The UKVI login portal is more than just an entry point—it’s a secure hub for all your UK immigration activity. From submitting visa applications to managing an eVisa or fulfilling sponsor duties, your account ensures you can interact with UKVI efficiently and in compliance with immigration rules. Regularly checking your account, updating details promptly, and responding to Home Office communications will help you stay on track.

 

Section F: Rules and User Responsibilities

 

When using your UKVI account to access immigration services, it is essential to follow the rules set by the Home Office. As with any official government platform, UKVI systems operate under strict terms of use, data protection rules, and compliance obligations. Failing to adhere to these can lead to application issues, sponsorship breaches, or access restrictions.

This section sets out your responsibilities as a user of UKVI systems and the standards you must follow when using the GOV.UK login, the Sponsor Management System, or the eVisa portal.

 

1. Terms of Using UKVI Digital Services

 

By registering for and using UKVI services, you agree to follow all Home Office terms of use. This includes:

 

• Using only accurate and truthful information in all applications and status updates
• Not sharing your login credentials with others unless explicitly authorised (e.g. organisational users)
• Only using the services for legal and authorised purposes
• Following all instructions, communications, and reporting deadlines provided by UKVI

 

Inappropriate or unauthorised use of any UKVI service may result in account restrictions, refusal of applications, or investigation by Immigration Enforcement.

 

2. Data Protection and Security Compliance

 

UKVI systems are governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a user, you must:

 

• Ensure your personal data and contact details are current and accurate
• Update passport and identity documents if they change
• Use secure devices and browsers when logging in
• Only access records and services you are authorised to use

 

UKVI may share your information with other agencies (e.g. HMRC, NHS) where legally required. You can request access to or correction of your data via official Home Office procedures.

 

3. Consequences of Misuse or False Information

 

Providing incorrect or misleading information—whether in visa applications, sponsor licence management, or eVisa updates—can lead to serious consequences, including:

 

• Visa refusals, delays, or cancellation of existing status
• Loss or suspension of sponsor licence for employers and educators
• Account suspension from digital UKVI services
• Civil penalties or prosecution in cases of deliberate deception

 

Examples of misuse include submitting fraudulent documents, giving false contact details, or failing to report a change in circumstance when required to do so.

 

4. How to Contact UKVI for Support or Technical Issues

 

If you are having problems using UKVI digital services or logging in to your account, you can contact UKVI via the official GOV.UK help channels:

 

• Phone (UK): 0300 790 6268
• Phone (outside UK): +44 203 875 4669
• Online contact forms: Contact UKVI via GOV.UK

 

Support is available for account recovery, technical issues, and service access problems. Where applicable, you should include your application reference or customer ID in your support request.

 

5. Conclusion: Stay Secure and Compliant When Using UKVI Services

 

Using your UKVI account responsibly is essential to staying compliant with UK immigration rules. Whether you are applying for a visa, managing a sponsor licence, or proving your immigration status, your access to digital services must be protected and used
lawfully. Follow all security and reporting obligations to avoid penalties and ensure continued access to vital UKVI systems.

 

Section G: Conclusion

 

The UKVI login system is the essential access point for anyone engaging with the UK’s immigration processes—whether you’re applying for a visa, managing your immigration status, or sponsoring overseas workers or students. With services increasingly delivered online, your UKVI account plays a central role in ensuring smooth, secure, and compliant interactions with UK Visas and Immigration.

Through your account, you can submit and track applications, access your eVisa, manage sponsor obligations, and update important personal or organisational information. But with access comes responsibility. It’s vital that users follow UKVI rules, safeguard login credentials, and keep all information accurate and up to date.

Whether you’re an individual applicant, a business sponsor, or a legal representative, understanding how the UKVI system works—and how to use it correctly—will help you stay on track and avoid delays or legal issues. If you haven’t already, take the time to register your UKVI account, explore its features, and ensure you know how to log in securely. For those already using the platform, regular checks and compliance with system rules will ensure you remain in good standing with the Home Office.

 

Section H: Frequently Asked Questions (FAQs)

 

What is the UKVI login used for?

The UKVI login allows you to access digital immigration services such as applying for a visa, checking your application status, accessing your eVisa, and managing sponsor licences.

 

Do I need a UKVI account to apply for a UK visa?

Yes. You must register for a UKVI account to apply for a visa online. It is also needed to track applications and receive updates.

 

Is the UKVI login the same as a GOV.UK account?

Yes, in most cases. UKVI services use the GOV.UK sign-in system, which is also used for other government departments like HMRC.

 

What should I do if I forget my UKVI login password?

Go to the login page and select “Forgot your password?”. Follow the steps to reset it using your registered email address.

 

Can I access my eVisa through the UKVI login?

Yes. Log in and use the View and Prove service to access your digital immigration status and share it with third parties.

 

I am a sponsor. Do I use the same UKVI login as applicants?

No. Sponsors use a separate organisational login to access the Sponsor Management System (SMS) through a Government Gateway account.

 

Can I create more than one UKVI account?

You should only create one account per individual or organisation. Duplicate accounts can cause confusion and delays in processing.

 

Is it safe to access UKVI services on a mobile phone?

Yes, but it’s recommended to use a secure connection and avoid public Wi-Fi. Always log out after use.

 

How do I contact UKVI if I’m locked out of my account?

Use the official contact page: www.gov.uk/contact-ukvi-inside-outside-uk. Support is available by phone and online form.

 

Can legal representatives use a UKVI account on behalf of clients?

Yes, if authorised. Legal advisers regulated by the OISC or SRA can manage applications and communications on behalf of clients.

 

Section I: Glossary

 

Term	Definition
UKVI	UK Visas and Immigration, a division of the Home Office responsible for managing the UK’s immigration and visa system.
GOV.UK	The UK government’s central website where users can access official public services, including UKVI tools and accounts.
UKVI Account	A secure online account used to access immigration services such as visa applications, eVisa status, and sponsor management.
eVisa	A digital record of a person’s UK immigration status that replaces physical documents like BRPs or visa vignettes.
BRP	Biometric Residence Permit, a physical card showing a person’s immigration status, now replaced by eVisas.
SMS	Sponsor Management System – the online platform used by licensed sponsors to manage visa sponsorship duties.
Certificate of Sponsorship (CoS)	A virtual document issued by a UK sponsor that enables a skilled worker to apply for a work visa.
Confirmation of Acceptance for Studies (CAS)	A document issued by an education provider confirming a student’s eligibility to apply for a Student visa.
Government Gateway	The secure login system used to access online government services, including UKVI sponsor tools.
OISC	Office of the Immigration Services Commissioner – the regulator for immigration advisers in the UK.
SRA	Solicitors Regulation Authority – the regulator for solicitors and law firms in England and Wales.
View and Prove	The GOV.UK tool used to view your digital immigration status and share it with third parties such as employers or landlords.

 

 

Section J: Links and Additional Resources

 

Resource	Description	Link
UKVI Account Login	Access your GOV.UK account to apply for visas or check immigration status	https://www.gov.uk/log-in-register-hmrc-online-services
Visa Application Portal	Start or manage your UK visa application	https://www.gov.uk/apply-to-come-to-the-uk
View and Prove	View or share your eVisa or immigration status digitally	https://www.gov.uk/view-prove-immigration-status
UKVCAS	Book and manage biometric appointments for UK visa applications	https://www.ukvcas.co.uk/
Contact UKVI	Official support channels for help inside or outside the UK	https://www.gov.uk/contact-ukvi-inside-outside-uk
Register of Sponsors	Check if an organisation is licensed to sponsor workers or students	https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers
Skilled Worker Sponsor Guide	Official Home Office guidance for sponsoring Skilled Worker visa applicants	https://www.gov.uk/government/publications/sponsor-a-skilled-worker
SMS Login	Log in to the Sponsor Management System to manage CoS or CAS	https://www.points.homeoffice.gov.uk/gui-sms-jsf/home/SMS-Login.faces
UKVI Department Overview	Learn more about the role of UK Visas and Immigration	https://www.gov.uk/government/organisations/uk-visas-and-immigration