Commercial

People are the key to the success of your business. In an ever changing economic landscape, your organisation needs to recruit and retain the right people and mobilise your work force as and when required by your business operations.

Premium customer service

  • Print

The UKBA have a scheme called The Premium Customer Service for those who sponsor Tier 2 and Tier 5 migrant workers under the points-based system.

  • What is premium customer service
  • Eligibility
  • How to apply
  • Benefits of being a premium sponsor
  • Benefits of being an SME+ sponsor
  • What is premium customer service

Premium customer service is aimed at companies who want to pay for a higher level of customer service and a package of benefits.

There are two levels of premium customer service for sponsors:

  • Premium sponsor
  • SME+ sponsor

Who can apply?

Premium sponsor

Any company that is A-rated for Tier 2 or Tier 5 sponsorship providing they meet the requirements as listed below.

Cost: £25,000 per annum

SME+ sponsor

A-rated sponsors in Tier 2 and Tier 5 who paid the lower licence fee for their most recent sponsor licence application and meet the requirements.

Cost: £8,000 per annum

Eligibility

To apply for Premium Sponsor service or SME+ Service a company must meet all of the following requirements.

  • not have been issued with a civil penalty in the past 3 years, and must have paid in full any civil penalties issued before that;
  • be A-rated in all tiers of your licence; and
  • be able to fully satisfy a compliance check, either before or during the application process, to ensure you are continuing to meet A-rated standards.
  • If you do not meet the requirements, we will refuse your application and will not refund your fee.

How to apply

We can assist your company to draft and submit the application.

Benefits of being a premium sponsor

  • are defined as A (Premium) on the register of sponsors;
  • have a named licence manager within the UK Border Agency;
  • have a senior account manager within the UK Border Agency;
  • receive priority treatment on requests you make after you receive your licence, such as changes of circumstances;
  • receive 50 pre-paid checks using the online employer checking service (from May 2012); and
  • are invited to premium sponsor events.

The migrants you sponsor receive:

  • immediate passport returns for online applications;
  • priority access to appointments at public enquiry offices in the UK; and
  • guaranteed access to priority and premium services overseas.

Benefits of being an SME+ sponsor

  • are defined as A (SME+) on the register of sponsors;
  • have a named licence manager within the UK Border Agency;
  • receive priority treatment on requests you make after you receive your licence, such as changes of circumstances;
  • receive 25 pre-paid checks using the online employer checking service (from May 2012)

If you would like any further information concerning this scheme and whether the benefits are worth the costs, please contact us.

Bookmark and Share